Frequently Asked Questions

Each and every funeral is different and individual to the family concerned. It is up to the family to say farewell in a manner most suitable for them. The following information is therfore, here to help answer some of the questions we are most commonly asked;

What Are Doctors Forms?

For Cremation, two doctors MUST atend and certify a death. The first doctor must be the doctor who attended the person during their last illness. The duty of the second doctor is one of confirmation and must not be related to the first doctor through family or practice. Both doctors make a charge for this service, which we pay on the familys behalf.

When Is The Funeral Account Payable?

A estimate of costs are drawn up during the funeral arrangement, once all costs have been finalised an invoice is sent to the person responsible for the arrangements or a solicitor. The payment for the funeral is required in full before the funeral can take place.

Can We Visit And Pay Our Last Respects?

Yes, our funeral home is open and avaliable to you at ANY time, if you wish to visit our private chapels, please ring and inform us when you would like to come and we will be pleased to arrange everything for you.

How Many People Can Be Seated In The Limousine?

In our limousine there is room for 6 in the rear compartment and 1 in the front with the chauffer, however more limousines can be arranged if required for a large number of people.

How Do We Know What To Do At The Funeral?

On the day of the funeral the Funeral Director is there to help and guide you, your family and your friends. If you have any questions or are unsure of anything please inform the funeral director.

Can The Family Carry The Coffin?

Yes, although we would ask that we are informed in advance if family wish to carry the coffin so we can ensure that it is safe to do so. A full team of bearers will always be in attendance to give guidance to the family members carrying or to take over if the family change there mind.

Can We Choose What Music Is Played?

Yes, If you would like a particular piece of music playing as you walk in or out of the crematorium chapel please inform the Funeral Director as soon as possible. Please note that only original recordings are allowed due to copyright laws.

Can We Request Donations To Charity?

Yes, donations can be made in lieu of flowers and we will accept a list of donations on your behalf and forward them to the charity of your choice.

Does The Coffin Move After the Service At The Crematorium?

No, The coffin does not move until all relatives and friends have left the crematorium chapel. At some crematoriums a curtain can be drawn around the coffin, but this is only done at the familys request.

Is Each Cremation Carried Out Individually?

Yes, The name plate on the coffin is checked by the crematorium attendant before cremation. Each cremation chamber holds only one coffin or casket at a time. After cremation the remains are removed and left to cool before being placed in an urn, which is clearly identified as to whose remains they are.

What Can I Do With The Cremated Remains?

1. You can place them in the Garden of Remembrance, but you may not know where they are and you can not place a headstone.
2. You may wish to purchase a grave for interring the ashes, this allows you to have a headstone and have other members of the family buried there in the future.
3. You may keep them at home in a special urn or memorial.
4. You may scatter them in a special place.
5. You may bury them in an existing family grave.

How Soon After A Burial Can I Put A Headstone On The Grave?

If the grave is ‘earth’ it will take 6 months or more before the ground has settled and become firm enough to place the weight of a headstone on it. If the grave is ‘bricked’ inside, then it does not take as long.